Tax Collector

The Tax Collector's Office will close at 2PM on Thursday, July 2nd, 2026.

The Town Hall can only accept CASH or CHECK payments. Credit/debit card payments must be made online.

There are NO releases of any kind available when the office is closed, regardless of method of payment. Please plan accordingly.

The United States Postal Service has changed how it postmarks mail. Items dropped in a collection box may not be postmarked for several days. Please keep this in mind when mailing time-sensitive payments, especially tax payments. If you are mailing a payment later in the month, it is best practice to visit the post office and request a hand-stamped postmark to ensure your payment is considered on time.

If you did NOT receive a bill and should have, please call or email the tax collector for a copy of your bill, or you can go online to view it. By state statute, failure to receive a bill does not release you from any interest or fees that may accumulate from late payment.

It is highly recommended that you do NOT use your personal online bank check pay to pay your taxes. These checks come in without a USPS post mark, therefore if they arrive to the office late, by state statute they must be considered a late payment. If you do use this method PLEASE make sure you update your bill information with every payment you send. We often receive checks with an improper, or missing bill number and this can also delay the processing of your payment. 

Part Time Department Hours:
Hours during non-collection months
(February, March, May, June, August, September, November, December)
Mon 11:30 A.M to 7:00 P.M.
Tue 8:30 A.M. to 4:00 P.M.
Wed CLOSED
Thu 8:30 A.M. to 4:00 P.M.
Fri to Sun CLOSED (Town Hall closed)
Hours during collection months
(January, April, July, October)
Mon 8:15 A.M. to 7:00 P.M.
Tue, Wed, Thu 8:15 A.M. to 4:00 P.M.
Fri to Sun CLOSED (Town Hall closed)

Most departments are part time. Always CALL AHEAD prior to coming to the Town Hall for any help you may need.

Information on Tax Sales: https://cttaxsales.com/

If you have any questions regarding your taxes, please contact the Tax Collector at (860) 742-4035 extension 4 or via email. If you pay your taxes by check, please mail your payment to: Town of Andover Tax Collector, 17 School Road, Andover, CT  06232. Please include your phone number on your checks.