Social Services

The Town of Andover Social Services Department offers a variety of services for residents. We offer information and referral services to connect residents with regional, state and federal programs available to assist them, i.e. Medicare, Medicaid, Food Stamps, HUSKY for children, energy assistance, ConnPACE and SAGA (State Administered General Assistance.)

The Social Services Department assists seniors and the disabled to find the most appropriate and helpful health insurance alternatives and programs. Applications for many programs are available as well as help filling them out.

Families and individuals may also obtain help during crises with emergency food, help with fuel, utilities, medical and other emergency needs. Crisis intervention and referral to area resources is also a vital part of the program.

We also help with food and gift boxes and toys for children over the holidays and camp programs during the summer.

Residents in need may contact Roberta Dougherty for assistance at 860-742-7305 x 5 or  by email at   Fax Number is 860-742-7535.

Click here to view Elderly and or Disabled Tax Relief Programs




Andover residents should contact the Access Agency in Willimantic at 860-450-7400 or for winter heating energy assistance.

For further information on winter heating energy assistance:—Winter-Heating

Heating Assistance Resources:

ACCESS Agency for Tolland and Windham Counties
Operation Fuel
Eversource Winter Protection Plan:
Eversource New Start 
CT Dept. Social Services, Energy Assistance:


Where to Find Resources, Where to Donate Resources


Other helpful contacts:

Visiting Nurse: Hartford HealthCare at Home

Phone: 1-800-Homecare

Referral Fax: 866-925-6610

Hartford HealthCare